{"id":117153,"date":"2026-11-13T07:13:21","date_gmt":"2026-11-13T06:13:21","guid":{"rendered":"https:\/\/vonrock.de\/gtc\/"},"modified":"2026-11-05T19:25:39","modified_gmt":"2026-11-05T18:25:39","slug":"gtc","status":"publish","type":"page","link":"https:\/\/vonrock.de\/en\/gtc\/","title":{"rendered":"GTC"},"content":{"rendered":"\t\t
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General Terms and Conditions<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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This English version is a convenience translation of our German General Terms and Conditions. In the event of any discrepancy, only the German version (AGB<\/a>) shall be legally binding.<\/em><\/p>\n

Table of Contents<\/h2>\n
    \n
  1. Scope of Application<\/li>\n
  2. Conclusion of Contract<\/li>\n
  3. Right of Withdrawal<\/li>\n
  4. Handover of the Rented Item<\/li>\n
  5. Rent and Terms of Payment<\/li>\n
  6. Security Deposit<\/li>\n
  7. Use of the Rented Item, Transfer of Use to Third Parties<\/li>\n
  8. Obligations of the Tenant<\/li>\n
  9. Alterations to the Rented Item<\/li>\n
  10. Landlord’s Duty of Maintenance, Tenant’s Rights in the Event of Defects<\/li>\n
  11. Liability<\/li>\n
  12. Term of Contract, Termination of the Rental Relationship<\/li>\n
  13. Return of the Rented Item<\/li>\n
  14. Applicable Law<\/li>\n
  15. Place of Jurisdiction<\/li>\n
  16. Alternative Dispute Resolution<\/li>\n<\/ol>\n\n

    1) Scope of Application<\/h2>\n

    1.1<\/b> These General Terms and Conditions (hereinafter “GTC”) of vonRock Events GmbH (hereinafter “Landlord”) apply to all rental contracts concluded between a consumer or entrepreneur (hereinafter “Tenant”) and the Landlord with regard to the rental items presented on the Landlord’s website. The inclusion of the Tenant’s own terms and conditions is hereby rejected, unless otherwise agreed.<\/p>\n

    1.2<\/b> For the purposes of these GTC, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed profession.<\/p>\n

    1.3<\/b> For the purposes of these GTC, an entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business or self-employed profession.<\/p>\n\n

    2) Conclusion of Contract<\/h2>\n

    The Tenant may send the Landlord a non-binding request for a quotation by telephone, fax, e-mail, letter or via the online contact form provided on the Landlord’s website. In response to this request, the Landlord will send the Tenant a binding offer for the event previously selected by the Tenant by e-mail, fax or letter. The Tenant may accept this offer within 7 (seven) days of receipt of the offer by means of a declaration of acceptance to the Landlord by fax, e-mail or letter, or by paying the rent offered by the Landlord; the day on which the offer is received is not included in the calculation of this period. In the case of acceptance by payment, the day on which the payment is received by the Landlord is decisive. If the last day of the acceptance period falls on a Saturday, Sunday or a public holiday officially recognised at the Tenant’s place of residence or business, the next working day shall take the place of such day. If the Tenant does not accept the Landlord’s offer within the aforementioned period, the Landlord shall no longer be bound by its offer. The Landlord will expressly point this out to the Tenant again in its offer.<\/p>\n\n

    3) Right of Withdrawal<\/h2>\n

    3.1<\/b> Consumers are generally entitled to a right of withdrawal.<\/p>\n

    3.2<\/b> Further information on the right of withdrawal can be found in the Landlord’s cancellation policy.<\/p>\n\n

    4) Handover of the Rented Item<\/h2>\n

    4.1<\/b> The rented item is generally handed over by shipment to the delivery address specified by the Tenant. The delivery address specified in the Landlord’s ordering process is decisive, unless otherwise agreed.<\/p>\n

    4.2<\/b> If the transport company returns the shipped rental item to the Landlord because delivery to the Tenant was not possible, the Tenant shall bear the costs of the unsuccessful shipment. This does not apply if the Tenant effectively exercises their right of withdrawal, if the Tenant is not responsible for the circumstances that made delivery impossible, or if the Tenant was temporarily prevented from accepting the service offered, unless the Landlord had announced the service to the Tenant a reasonable time in advance.<\/p>\n

    4.3<\/b> If the parties have agreed that the rented item will be collected, the Landlord will first inform the Tenant by e-mail that the rented item is ready for collection. After receiving this e-mail, the Tenant may collect the rented item at the agreed collection address by arrangement with the Landlord. In this case, no shipping costs will be charged.<\/p>\n

    4.4<\/b> When the rented item is collected by the Tenant, the Landlord reserves the right to verify the identity and age of the Tenant on the basis of a valid official photo ID. If the Tenant is not yet of legal age, the Landlord may make the handover of the rented item dependent on the written consent of the Tenant’s legal representative.<\/p>\n

    4.5<\/b> If the Tenant does not collect the rented item personally but has it collected by a third party commissioned by them, the Tenant must inform the Landlord of the identity of the third party in advance. When the rented item is collected by a third party, the Landlord reserves the right to verify the identity of the third party on the basis of a valid official photo ID.<\/p>\n\n

    5) Rent and Terms of Payment<\/h2>\n

    5.1<\/b> The prices stated on the Landlord’s website are total prices including statutory value added tax. Any additional delivery and shipping costs are stated separately on the Landlord’s website.<\/p>\n

    5.2<\/b> The rent covers the remuneration for the provision of the rented item as well as for its maintenance and repair.<\/p>\n

    5.3<\/b> Adjustments and\/or alterations to the rented item made at the Tenant’s request shall be remunerated separately, unless they are necessary for the maintenance or repair of the rented item or to ensure its use in accordance with the contract.<\/p>\n

    5.4<\/b> The rent is invoiced as follows:<\/p>\n

    \u2013 Unless otherwise agreed, the rent for the entire contract term is payable in advance. The Tenant may choose between the different payment methods stated on the Landlord’s website for the payment of the rent. Any additional delivery and shipping costs are payable together with the rent.<\/p>\n\n

    6) Security Deposit<\/h2>\n

    6.1<\/b> To secure its claims, the Landlord reserves the right to require the Tenant to provide security in the form of a sum of money (deposit), the amount of which is stated in the offer on the Landlord’s website. The amount of the security to be provided by the Tenant is based on the market value of the rented item. The deposit is payable by the Tenant in advance in the same way as the rent.<\/p>\n

    6.2<\/b> If the Tenant returns the rented item in proper condition and with all accessories at the end of the rental relationship, the Landlord shall refund the deposit paid by the Tenant within seven calendar days. The Landlord may use the same means of payment for the refund of the deposit that the Tenant used to pay the deposit.<\/p>\n

    6.3<\/b> If the Tenant does not return the rented item in full or in proper condition, or if the rented item has been permanently lost, the Landlord shall retain the corresponding amount from the deposit to cover its damage, provided that the Tenant is responsible for this. The Landlord reserves the right to claim further damages if the deposit is not sufficient to cover the damage.<\/p>\n\n

    7) Use of the Rented Item, Transfer of Use to Third Parties<\/h2>\n

    7.1<\/b> The rented item may only be used for the purposes agreed in the contract.<\/p>\n

    7.2<\/b> The rented item is provided for the exclusive use of the Tenant. Without the Landlord’s permission, the Tenant is not entitled to allow a third party to use the rented item, in particular to sublet or lend it.<\/p>\n\n

    8) Obligations of the Tenant<\/h2>\n

    The Tenant shall treat the rented item with care and protect it from damage. The Tenant shall follow the Landlord’s maintenance, care and operating instructions to the extent that this can reasonably be expected. Markings on the rented item, in particular signs, numbers or labels, must not be removed, altered or made illegible.<\/p>\n\n

    9) Alterations to the Rented Item<\/h2>\n

    9.1<\/b> The Landlord is entitled to make alterations to the rented item insofar as these serve its preservation. Improvement measures may only be carried out if they are reasonable for the Tenant and do not impair the contractual use of the rented item. The Landlord shall inform the Tenant of such measures in good time in advance. If the Tenant incurs expenses as a result of these measures, the Landlord shall reimburse them.<\/p>\n

    9.2<\/b> Alterations and additions to the rented item by the Tenant require the prior consent of the Landlord. This applies in particular to attachments or installations and to connecting the rented item to other objects. Upon return of the rented item, the Tenant shall restore its original condition at the Landlord’s request.<\/p>\n\n

    10) Landlord’s Duty of Maintenance, Tenant’s Rights in the Event of Defects<\/h2>\n

    10.1<\/b> The Landlord is obliged to keep the rented item in a condition suitable for contractual use for the duration of the rental period and to carry out the necessary maintenance and repair work. The corresponding measures are carried out at regular maintenance intervals and whenever defects, malfunctions or damage occur. The Landlord shall be granted the necessary access to the rented item for this purpose.<\/p>\n

    10.2<\/b> The Tenant shall notify the Landlord without undue delay of any defects, malfunctions or damage that occur.<\/p>\n

    10.3<\/b> Defects are remedied by rectification or repair of the rented item free of charge. The Landlord shall be granted a reasonable period of time for this. With the Tenant’s consent, the Landlord may replace the rented item or individual components of it for the purpose of remedying the defect. The Tenant shall not unreasonably withhold such consent.<\/p>\n

    10.4<\/b> Termination by the Tenant pursuant to Section 543 (2) sentence 1 no. 1 of the German Civil Code (BGB) on the grounds that contractual use has not been granted is only permissible once the Landlord has been given sufficient opportunity to remedy the defect and such remedy has failed. Remedy of the defect shall only be deemed to have failed if it is impossible, if it is refused or unreasonably delayed by the Landlord, if there are justified doubts as to its prospects of success, or if it is unreasonable for the Tenant for other reasons.<\/p>\n

    10.5<\/b> The Tenant’s rights in respect of defects are excluded if the Tenant makes or has made alterations to the rented item without the Landlord’s consent, unless the Tenant proves that the alterations have no unreasonable effects on the analysis and remedy of the defect for the Landlord. The Tenant’s rights in respect of defects remain unaffected if the Tenant is entitled to make alterations, in particular in the exercise of the right of self-remedy pursuant to Section 536a (2) BGB, and such alterations have been carried out professionally and documented in a comprehensible manner.<\/p>\n\n

    11) Liability<\/h2>\n

    11.1<\/b> The Landlord’s strict liability pursuant to Section 536a (1) BGB for defects that already existed at the time the contract was concluded is excluded.<\/p>\n

    11.2<\/b> In all other respects, the Landlord shall be liable to the Tenant for all contractual, quasi-contractual and statutory claims, including claims in tort, for damages and reimbursement of expenses as follows:<\/p>\n

    11.2.1<\/b> The Landlord shall be liable without limitation on any legal grounds<\/p>\n

      \n
    • in the event of intent or gross negligence,<\/li>\n
    • in the event of intentional or negligent injury to life, body or health,<\/li>\n
    • on the basis of a guarantee, unless otherwise provided in this respect,<\/li>\n
    • on the basis of mandatory liability, such as under the German Product Liability Act.<\/li>\n<\/ul>\n

      11.2.2<\/b> If the Tenant acts as a consumer resident in Germany or as an entrepreneur, the following limitations of liability apply:<\/p>\n

      If the Landlord negligently breaches a material contractual obligation, its liability shall be limited to the typical, foreseeable damage for this type of contract, unless it is liable without limitation pursuant to the preceding clause. Material contractual obligations are obligations which the contract imposes on the Landlord according to its content in order to achieve the purpose of the contract, the fulfilment of which makes the proper performance of the contract possible in the first place and on the observance of which the Tenant may regularly rely. In all other respects, the Landlord’s liability is excluded, unless it is liable without limitation pursuant to the preceding clause.<\/p>\n

      11.2.3<\/b> The above provisions on liability also apply with regard to the Landlord’s liability for its vicarious agents and legal representatives.<\/p>\n\n

      12) Term of Contract, Termination of the Rental Relationship<\/h2>\n

      12.1<\/b> The rental relationship is concluded for a fixed term and ends automatically upon expiry of the agreed rental period. The rental period is communicated to the Tenant on the Landlord’s website.<\/p>\n

      12.2<\/b> The rental period begins with the handover of the rented item to the Tenant.<\/p>\n

      12.3<\/b> The Tenant’s right to extraordinary termination pursuant to Section 543 (2) sentence 1 no. 1 BGB on the grounds that contractual use has not been granted, as well as each party’s right to extraordinary termination for good cause, remain unaffected.<\/p>\n

      12.4<\/b> Notice of termination may be given in writing, in text form (e.g. by e-mail) or electronically via the termination function (termination button) provided by the Landlord on its website.<\/p>\n\n

      13) Return of the Rented Item<\/h2>\n

      13.1<\/b> Upon termination of the contractual relationship, the Tenant shall return the rented item to the Landlord in proper condition.<\/p>\n

      13.2<\/b> The Tenant shall reimburse the costs of restoration for damage or defects to the rented item for which the Tenant is responsible.<\/p>\n

      13.3<\/b> If the Tenant is obliged under the contract to return the rented item, the Tenant shall bear the costs of returning it, unless otherwise agreed.<\/p>\n

      13.4<\/b> If the agreed rental period is exceeded, the Tenant is obliged to pay the Landlord an amount corresponding to the agreed rent for each day by which it is exceeded. The Landlord expressly reserves the right to claim further damages.<\/p>\n\n

      14) Applicable Law<\/h2>\n

      The law of the Federal Republic of Germany applies to all legal relationships between the parties. In the case of consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state in which the consumer has their habitual residence.<\/p>\n\n

      15) Place of Jurisdiction<\/h2>\n

      If the Tenant is a merchant, a legal entity under public law or a special fund under public law with its registered office in the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the Landlord’s place of business. If the Tenant has its registered office outside the Federal Republic of Germany, the Landlord’s place of business shall be the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the Tenant’s professional or commercial activity. In the aforementioned cases, however, the Landlord is in any event entitled to bring an action before the court at the Tenant’s registered office.<\/p>\n\n

      16) Alternative Dispute Resolution<\/h2>\n

      The Landlord is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\n

      Translation based on the German version dated 15 October 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      General Terms and Conditions This English version is a convenience translation of our German General Terms and Conditions. In the event of any discrepancy, only the German version (AGB) shall be legally binding. Table of Contents Scope of Application Conclusion of Contract Right of Withdrawal Handover of the Rented Item Rent and Terms of Payment<\/p>\n

      Read More <\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-117153","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/pages\/117153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/comments?post=117153"}],"version-history":[{"count":8,"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/pages\/117153\/revisions"}],"predecessor-version":[{"id":124399,"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/pages\/117153\/revisions\/124399"}],"wp:attachment":[{"href":"https:\/\/vonrock.de\/en\/wp-json\/wp\/v2\/media?parent=117153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}